Questions and Answers
· 1.
What should an SP do to ensure his/her safety
Discuss
o A.
Continually assess the situation
o B.
Be Mindful of their location relative to that of the subjects
o C.
Assume a safe interview stance in every encounter
o D.
All of the above
o E.
None of the above
· 2.
Ethical behavior has been defined as:
Discuss
o A.
Having the ability to decide if something you do is or is not against the law
o B.
Ensuring that a uniform is worn in the proper manner, given the client’s need
o C.
Knowing the difference between good and bad, right and wrong and recognizing moral duties and obligations
o D.
Knowing the proper way to interpret company and client policies and procedures
o E.
All of the above
· 3.
The goal of crime scene protection is
o A.
To establish a perimeter
o B.
To preserve the scene left by the suspect
o C.
To seize the evidence
o D.
To ensure that no one enters a scene
o E.
To complete the chain of evidence
· 4.
What does the term “Law” mean
o A.
A body of rules which regulates members of society
o B.
Legal rules that society follows
o C.
Everyone is innocent until proven guilty
o D.
All of the above
o E.
None of the above
· 5.
When would you ignore a subject
Discuss
o A.
When he/she is speaking with you
o B.
When a person protest in length
o C.
When they are yelling at you
o D.
All of the above
o E.
None of the above
· 6.
A professional is
Discuss
o A.
Someone who demonstrates proficiency in a wide ranging body of knowledge
o B.
Someone who is paid for his/her work
o C.
A person who wears a uniform
o D.
Someone who has admission standards or need to be licensed
o E.
A & D
· 7.
Which of the following are fundamental freedoms guaranteed under the Canadian Charter of Rights and Freedoms
o A.
Freedom of conscience and religion
o B.
Freedom of consent
o C.
Freedom of thought, belief, opinion and expression
o D.
A & C
o E.
B & C
· 8.
What are common elements of customer service
o A.
Be well groomed and neatly attired
o B.
Be courteous
o C.
Be solution-oriented
o D.
Be friendly and helpful
o E.
All of the above
· 9.
What is the difference between criminal and civil law
Discuss
o A.
Criminal deals with crimes and civil deals with individuals
o B.
Criminal deals with criminal offenses and civil regulates relationships between individuals and groups
o C.
Criminal deals with individuals and civil deals with crimes
o D.
Criminal regulates relationship between individuals or groups and civil deals with acts that violate federal law
o E.
All of the above
· 10.
True or falsefor a security guard, “ethics and professionalism” are not required
o A.
True
o B.
False
· 11.
Treating everyone equally is
Discuss
o A.
A necessary evil
o B.
A dispute
o C.
Important in gaining respect in a disagreement
o D.
Not as important as taking sides in a dispute
o E.
A way of disregarding people’s feelings when making a decision
· 12.
When a SP arrest some one they must
o A.
Do it quickly so they can get back to work
o B.
SP do not have the power of arrest
o C.
Release the person before Police arrive
o D.
Read the Charter warning to the arrested person
o E.
Handcuff and make a public example
· 13.
When at a crime scene, a security guard should avoid
Discuss
o A.
Using a radio
o B.
Checking people for injuries
o C.
Contaminating the area
o D.
Contacting a supervisor or Police
o E.
Talking to anyone in the scene
· 14.
Security guard duties can be generally categorized as being either_____ or ______
Discuss
o A.
Site and mobile
o B.
Static or fixed
o C.
In-house or mobile
o D.
Fixed or patrol
o E.
Static or patrol
· 15.
Which Act governs the actions of aggressive panhandlers
Discuss
o A.
Residential Tenancy Act
o B.
Youth Criminal Justice Act
o C.
Security Service Acts
o D.
Human Rights Acts
o E.
None of the above
· 16.
National use of force model
Discuss
o A.
Describes the range of force that may be used in response to potentially violent situations
o B.
Does not apply to contract security
o C.
Describes a process of continuous assessment
o D.
A & C
o E.
A & B
· 17.
Most encounters that SP’s face can be resolved by
Discuss
o A.
Violence
o B.
Calling for backup
o C.
Walking away from the scene
o D.
Communicating
o E.
None of the above
· 18.
Ideally, what should a SP record in their notebook during their shift
o A.
Duration of shift
o B.
Practice writing skills
o C.
Document the facts
o D.
Names and phone number of people you meet
o E.
What ever you are thinking about
· 19.
Entries in notebooks should be kept in ___________ order
Discuss
o A.
Alphabetical
o B.
Biblical
o C.
Chronological
o D.
Dictation
o E.
Error free
· 20.
True or FalseThe key objective of writing reports is to practice your writing skills
o A.
True
o B.
False
· 21.
True or FalseNotebooks should be in a style of book that allows pages to be easily removed
o A.
True
o B.
False
· 22.
SP reports should be filled out
o A.
Does not matter as long as the SP can read it
o B.
Filled out in a professional manner
o C.
Filled out in pencil so corrections can be made, if any
o D.
In short hand to get as much information in as little of space as possible
o E.
None of the above
· 23.
Can a SP’s notebook be used as evidence in court, as it is not the final report
Discuss
o A.
Yes
o B.
No
· 24.
Which response options from the National Force Model are used in Tactical Communication
Discuss
o A.
Presence
o B.
Physical Control
o C.
Communication
o D.
A & B
o E.
A & C
· 25.
The phrase ” escalate your response” is best defined as
o A.
Speaking louder when giving commands to older people
o B.
Speaking louder when other people are not understanding what you are saying
o C.
Getting ready to fight the person
o D.
Calling your supervisor or Police
o E.
All of the above
· 26.
The interview stance is
Discuss
o A.
1
o B.
1.5
o C.
2
o D.
1.5
o E.
3
· 27.
The position 2.5 is known as
o A.
Entertainer position
o B.
Escort position
o C.
Enforcer position
o D.
Ethical position
o E.
None of the above
· 28.
Ethics can be defined as knowing the difference between ______ and ______ recognizing one’s moral duties and obligations
o A.
Good and Bad
o B.
Right and Wrong
o C.
Good and Evil
o D.
A & B
o E.
A & C
· 29.
A stereotype is an internalized image of belief about a person of group which may be
Discuss
o A.
Positive and Negative
o B.
Used as evidence
o C.
Based on race, creed, sexual orientation or colour
o D.
A & C
o E.
All of the above
· 30.
Private security is divided into two types
o A.
Contract and In-House
o B.
Public and Proprietary
o C.
Site and Patrol
o D.
Uniformed and undercover
o E.
Police and Peace officers
· 31.
Security guards protect their clients from two categories of hazards
Discuss
o A.
Threats to people and threats to property
o B.
Indictable and summery convictions
o C.
Environmental and man made
o D.
Fatal and non-fatal
o E.
None of the Above
· 32.
Controlling the movement of people, products and vehicles into, out of and within and area
o A.
Is never part of a security guards duties
o B.
Is the only thing a security guard does
o C.
Can only be done by the Police
o D.
May be a part of the security guards duties
o E.
Only to be done by a security guard supervisor
· 33.
When is a security guard expected to project an image of professionalism
o A.
When in front of the client
o B.
At all times
o C.
When in front of a supervisor or at the office
o D.
When dealing with Police
o E.
It is not required
· 34.
Notebooks should be
Discuss
o A.
On your persons at all times
o B.
Kept in a secure place and only used if needed
o C.
With your supervisor
o D.
All of the above
o E.
None of the above
· 35.
Abbreviations used in a report should be acceptable to
o A.
The Courts
o B.
Company management
o C.
The Police
o D.
Does not matter as it is confidential and only you need to read it
o E.
None of the above
· 36.
Two major reports are
o A.
Specific and vague
o B.
Written and oral
o C.
Administrative and operational
o D.
Client generated and security company generated
o E.
Narrative and 1st person
· 37.
Choose the Wrong AnswerThe Criminal Code lists 3 situations in which the use of force is allowed
Discuss
o A.
Preventing an assault
o B.
Responding to an assault
o C.
Preventing an offense
o D.
A & C
o E.
Any time you like as you are in a position of power
· 38.
Name three laws that give property owners, renters, liquor licensees authority to deal with persons who enter the private property without authorization and/or engage in activity prohibited on the property
o A.
Private property act / Liquor act / Safe streets act
o B.
Liquor act / Trespass act / Private property act
o C.
Trespass act / Safe streets act / Liquor act
o D.
Safe streets act / Trespass act / Private property act
o E.
None of the above
· 39.
Choose Wrong AnswerAn indictable offense is
Discuss
o A.
Joy Riding
o B.
Murder
o C.
Arson
o D.
Robbery
o E.
None of the above
· 40.
Choose Correct AnswerA summery offense is
Discuss
o A.
Murder
o B.
Robbery
o C.
Arson
o D.
None of the above
o E.
All of the above
· 41.
Section 1 is
Discuss
o A.
Fundamental Freedoms
o B.
Search and seizure
o C.
Guarantee of rights and freedoms
o D.
Life, Liberty and Security
o E.
None of the above
· 42.
Section 7 is
o A.
Fundamental Freedoms
o B.
Search and seizure
o C.
Guarantee of rights and freedoms
o D.
Life, Liberty and Security
o E.
None of the above
· 43.
Section 9 Arbitrary Detention
o A.
Everyone has the right to be arbitrarily detained or imprisoned
o B.
Everyone has the right not to be arbitrarily detained or imprisoned
o C.
Being held with good reason
o D.
Being held without reason
o E.
A & C
· 44.
Select Wrong AnswerSection 10 Rights on arrest states:Everyone has the right on arrest or detention to
Discuss
o A.
Be informed promptly of the reasons therefor
o B.
Retain and instruct counsel without delay and be informed of that right
o C.
Have the validity of the detention determined by way of habeas corpus and to be released if the detention is not lawful
o D.
B & C
o E.
All of the above
· 45.
True or FalseA SP has the right to use weapon’s if needed
Discuss
o A.
True
o B.
False
Job Interview Skills – Questions and Answers
Http://www.engvid.com Job interview tips: some common questions you will be asked and how to answer them! Learn what to say to impress and get that job!
