Protest at museum in aftermath of blind woman's treatment – Tallahassee.com
WTXL ABC 27Protest at museum in aftermath of blind woman's treatmentTallahassee.comBaylor said Secretary of State Ken Detzner called her Thursday morning and apologized. She said Detzner told her he would advocate for disciplinary action and training for the security guards and offered to walk her through the museum next week.Museum under fire after blind woman's treatmentWTSP 10 NewsBlind Woman Claims She Was Mistreated By Security OfficersWTXL ABC 27all 4 news articles »
GAO-14-688, DHS Training: Improved Documentation, Resource Tracking, and Performance Measurement Could Strengthen Efforts, September 10, 2014 (gao.gov)
What GAO Found The Department of Homeland Security (DHS) has processes to evaluate training, track resources, and assess leader development. However, various actions could better position the department to maximize the impact of its training efforts. Training evaluation: All five DHS components in GAO's review—U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, the U.S. Coast Guard, the Transportation Security Administration, and the Federal Law Enforcement Training Center—have a documented process to evaluate their training programs. Their documented processes fully included three of six attributes of effective training evaluation processes identifying goals, programs to evaluate, and how results are to be used. However, the documented processes did not consistently include the other three attributes: methodology, timeframes, and roles and responsibilities (see table). By updating documentation to address these attributes, DHS components would have more complete information to guide its efforts in conducting effective evaluations. Summary of Training Evaluation Attributes DHS Could Better Document Customs and Border Protection U.S. Coast Guard Immigration and Customs Enforcement Transportation Security Administration Federal Law Enforcement Training Center Methodology ◗ ● ● ◗ ◗ Timeframes ◗ ◗ ● ◗ ● Roles and responsibilities ◗ ● ◗ ◗ ● ●: Documented evaluation …
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